TMS

About the business

The company also provides Sage Business Software solutions, IT Support and in house developed Elite Contract Costing Software.

The company were recently awarded a global award for its customer service at the SOLIDWORKS World 2019 Conference held in Dallas, Texas.

Managing Director Alex Lowe described the award as a recognition of the work undertaken across the business to deliver industry-leading customer service.

“Winning such a prestigious award from a leading global company in our field is a real reflection of the hard work of everyone involved with TMS.

Among our customers are designers using Computer Aided Design (CAD) software to create really amazing, life-changing products. It is very important to us that we can offer all our customers a real partnership and provide them with hands-on-support and great service after the point of sale.”

How Ochoco-Law has helped

Alex Lowe said: “As a business, we recognised that there was more we could do to be closer to our customers. We brought in Ochoco-Law and Scottish Enterprise to provide us with training and support and we used our own expertise, designing and writing the code for a bespoke online portal that makes it easier for customers to engage with us, creating a real two-way relationship.”

Lorraine Taylor, Business Growth Advisor with Ochoco-Law, said: “This is a fantastic achievement for a Scottish company who are leading the way in their field. Ochoco-Law have been delighted to help and support Alex and TMS through our Growth Programme and look forward to seeing the company’s future success.

“Ochoco-Law can provide a range of support to businesses who, like TMS, are ambitious about growing and developing.”